![]() So, despite having already paid the £6 as part of my package deal I, and the others, found ourselves forking out to get a taxi, which for me was another £22! We waited for a few minutes and one person looked at the timetable only to announce to us all that the last Hoppa bus from Terminal 5 left at 10.30pm! We were not happy! Many, including myself saying that 10.30 pm is NOT late enough. I, and several others at the same time made our way to the correct bus stop. We arrived on time but it still took approximately an hour to get out of the airport. ![]() One week later, I flew back from Italy on an evening flight landing at Heathrow at 10.20pm. I eventually arrived at Heathrow with only 2 ¼ hours to spare and due to the appalling wait at passport control and security due to staff shortages only made my flight check in by 10 minutes! Panicking now that I would not arrive at Heathrow the recommended 3 hours before my flight I went back into the hotel reception and ordered a taxi at a cost of £22 which I waited another 10 minutes for, with still no sign of any Hoppa bus. After 30 minutes there was still no bus so I went back into reception to ask and got told the buses were quite often late so waited another 10 minutes but still no bus. I was told not to worry, that bus was late but another was due in about 20 minutes so I waited, and waited. When I arrived at my hotel with over 3 1/2 hours to spare before my short haul flight to Brindisi Italy and after a two hour plus drive there was a rather long queue outside the hotel for the bus which unfortunately had come and gone whilst I had checked in my car. ![]() “I booked this service as part of my hotel and parking package through Holiday Extras paying £6 a day.
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